Product recall
Learn 500 Scooter
You were many in choosing this product and we thank you for that.
Unfortunately, as part of our quality process, the OXELO teams have identified a potential risk
regarding the breakage of the scooter direction tube.
A crack can appear progressively and cause the direction tube to break during usage which could
cause the child to fall.
Our commitment to the quality of the products that we design for our young users is such that we
do not want to take any risks and we have decided to recall this product.
You are concerned if you bought the product from the 24th of January 2021 to the 30th of
September
2021 included.
We invite you to return your product to your nearest store for a complete refund.
Our Customer Relation Center is available to answer any questions you may have : [email protected]
Thank you for your understanding and is sorry for the inconvenience it may have caused.
Baby inflatable float with built-in harness Nabaiji
Customer safety is at the heart of DECATHLON's concerns. As part of our quality and safety procedures, we have decided to recall the product below.
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Brand: Nabaiji Baby inflatable float with built-in harness 8752138 / 8752140 / 8752139 |
We ask that you no longer use this product and follow the instructions below :
You purchased the product Baby hammock buoy between 02/01/2023 and 06/23/2023.
Why is this product recalled?
We have identified an overturning risk of the user.
In case of reversing there is a drowning risk because the child is tied by the buoy and his head
could remain underwater without any possibility of finding back the right position.
Even if the use of our buoy must be under parent’s supervision, we don’t want to take any risk with
children's safety, that is why, by way of precaution, we recall all products involved.
Thank you.
We invite you to go to the reception of your nearest DECATHLON store.
Your product will be refunded to you.
Our customer relations center is at your disposal to answer all your questions at
[email protected], Monday to Friday from
10:00 to 18:00.
DECATHLON thanks you for your understanding and apologizes for any inconvenience caused.
Kiprun GPS 500, 550
Return start date : 02/03/2022
We
ask
that you not use the product anymore
As part of our quality processes, Kiprun's team has identified a potential risk: the battery could
overheat and may cause burns and/or possible start of fire during charging and/or in use.
We don't want to take any risks when it comes to the safety of our users and we have decided to
recall all of our products.
As a precaution, we invite you to return your product to the nearest store for a refund.
Our help center is available and is at your disposal to answer any questions via:
[email protected]
Thank you for your understanding and please accept our apologies for the inconvenience caused.
Display until September 2, 2022
Décathlon SE, Société Européenne au capital de 10 450 000 euros – 4 bd de Mons BP 299 – 59665
Villeneuve d’Ascq Cedex – RCS Lille Métropole 306 138 900
Iso ready-to-drink isotonic 500ml - orange
Dear Customer,
You have placed your trust in us by purchasing this product and we thank you.
We have detected an organoleptic alteration on one of our products: a potential modification of
taste and smell (similar to vinegar) making the product unfit for human consumption.
As a precaution, we have decided to recall the following batch:
You purchased this product between 12/08/2022 -
30/09/2022 included., so you are potentially affected by this recall campaign and an
action from your side is required.
We kindly ask you to check the batch (lot) number on your product and compare it to the lot in the
table above..
If you have products this batch (lot), please stop consuming them and bring them back to the
nearest
Decathlon store of your choice for a refund (even if the product is incomplete)
For more information, we kindly invite you to contact our Customer Service Center that will answer
all your questions at [email protected]
Tribord lifejacket LJ150N
If you bought the following product TRIBORD LIFEJACKET LJ 150 N NEW, between 15/02 -
10/03/2021.
you are concerned by the information
Brand: TRIBORD.
Product reference: 8491769.
We ask you to control your product or to have it checked in stores.
Following our intern quality control, TRIBORD team has detected a potential risk: Empty CO2
Cylinder. In very rare cases, the CO2 Cylinder could be empty, so product inflation becomes
impossible; impacting the security function of the product in the water.
We invite you to unscrew your CO2 cylinder to control if it is not punched & empty. If it is
punched and/or if you have any doubt, you can ask support in any Decathlon store. You can also ask
for your product to be replaced or for a refund in any Decathlon store of your choice.
Our Customer Relation Center is available to answer any questions you may have : [email protected]
Thank you for your understanding and is sorry for the inconvenience it may have caused.
Whey protein chocolate 30g
START DATE: 15/11/2024
If you have purchased the following product:
WHEY PROTEIN CHOCOLATE 30G - 8805875 - 4872810, between 7 November 2024 - 14 November 2024
(It only concerns the next batch: 2429700006 / Best before date (BBD)) : 02/2026)
You are concerned by the information.
Product Name:WHEY PROTEIN CHOCOLATE 30G
Brand: DECATHLON
Model:8805875 - 4872810.
Do not use your product and return it to the store.
As part of our quality and safety procedures, our teams have identified the presence of metallic
foreign bodies that may cause physical harm to the user.
Please check the batch number on the product as indicated above to see if it is affected by the
recall. If this is the case, do not consume it and return the product to your nearest Decathlon
store.
We pay great attention to the quality of the security products we design for our users and we do
not want to take any risks and therefore we have decided to recall this product.
The product returned to the store (non-conforming batch) will be refunded at its purchase price or
exchanged for another batch of the same product.
Our customer service center is at your disposal to answer all your questions at:
[email protected]
Thank you for your understanding and is sorry for the inconvenience it may have caused.
